top of page
Pattern.png
GalleryBG.png
IMG_0341.HEIC

meet The Dream team 

heart.png

Paola & Brandon (husband & Wife)
Ingrid (Paola's sister) 
Nube (great Pyrenees), Teddy (poodle mix), & mochi (Maltipoo) ♥

Meet The Dallas Dog Club
Untitled-4 (37).png
Pattern.png
GalleryBG.png

The Dallas Dog Club - Where Every Tail is Wagging with Joy!

 

Welcome to The Dallas Dog Club, a Latinx-family-owned pet-sitting business built on a foundation of passion, love, and a deep understanding of our furry friends. We are Paola, Brandon, and Ingrid, a dynamic trio united by our unwavering devotion to animals and our commitment to providing exceptional care for your beloved pets.

Our journey began with a simple idea: to create a haven where pets can experience happiness, comfort, and companionship while their owners are away. As lifelong animal enthusiasts, we have shared our lives with a delightful array of pets, from playful pups to graceful felines and everything in between. These experiences have taught us the immeasurable value of the human-animal bond and have inspired us to turn our passion into a profession.

 

At The Dallas Dog Club, we offer a comprehensive range of services designed to cater to your pet's every need. From overnight sitting that ensures a cozy and familiar environment, to hourly sitting that provides company and playtime throughout the day, we have you covered. Our drop-in visits offer a quick check-in, feeding, and ample cuddles, while our invigorating walks provide exercise, mental stimulation, and plenty of tail-wagging adventures.

 

We understand that your pet's well-being extends beyond the boundaries of your home, which is why we proudly offer pet transportation services to veterinarians, groomers, and more. Rest assured, your furry companions will be safely chauffeured to their appointments, sparing you the stress and hassle.

 

What sets us apart at The Dallas Dog Club is our unwavering dedication to providing a personalized and loving experience for each and every pet in our care. We take the time to get to know your pet's unique personality, preferences, and routines, ensuring a sense of familiarity and comfort throughout their time with us. We believe that open communication is the key to a successful pet-owner partnership, and we keep you informed every step of the way, providing updates, photos, and peace of mind.

 

As a small family-owned business, we are able to offer a level of attention and care that larger establishments often struggle to provide. With us, your pet becomes a part of our extended family, and we treat them with the same love and devotion as we do our own. Your pet's happiness, health, and safety are our top priorities, and we go above and beyond to exceed your expectations.

 

Join The Dallas Dog Club and experience the difference a passionate, family-owned pet-sitting business can make. Let us be your trusted partners in caring for your furry family members, ensuring they receive the love, attention, and affection they deserve. We look forward to welcoming your pets into our club, where every tail is wagging with joy!

 

Thank you for considering The Dallas Dog Club for your pet-Care needs. Together, we'll create a world of wagging tails and endless happiness!

JOIN THE CLUB! WE WOOF YOU!

Policies & Requirements

Requirements:

  1. Sign up on our client portal

  2. completed meet & Greet

  3. Provide detailed pet care instructions 

  4. Signed Service Agreement Contract

  5. Credit Card on file

  6. vet records handy

  • no on-leash reactive dogs or intense pulling (Safety is our Priority)

BOOKING Policy:

for our new furry club members, we recommend booking 2 weeks or up to 3 months in advance to ensure availability and allowing us enough time to complete a meet and greet to gives you the opportunity to adjust any services or make alternative arrangements if we are not the right fit for your needs.

 

Existing clients may book with a minimum of 2 days and further advance notice, but please note that reservations are approved on a first-come, first-served basis. To ensure availability during holiday periods, we highly recommend booking at least a month or two months in advance. Dates cannot be reserved without a 50-100% deposit.

 

CANCELLATION POLICY:

we understand that life can be unpredictable! That is why we offer a one-time courtesy cancellation policy, free of penalties. we review each situation on a case-by-case basis, ensuring flexibility and understanding for our clients!

  • We require at least a 48 hour notice for cancellations or schedule changes to avoid any inconvenience or charges (applicable to all services with the exception of our overnight house sitting and wedding pet attendant services). For our overnight & Pet wedding attendant service, we require a one week or further in advance notice to avoid any charges.

  • All Services (excluding OHS & PWA):

    • 48 hour + notice: No fees or charges

    • less than 48 hours' notice: no refund 

  • overnight & Pet wedding attendant service:

    • 1 week + notice: full refund

    • 3-7 days' notice: 50% refund

    • Less than 3 days notice: no refund

  • We require 50%-100% deposit for services to secure reservation dates

  • Full Payment for services rendered is due on completion service date unless otherwise arranged in advance. if an invoice is remained unpaid after 3 days from service end date, a $20 late payment fee will be applied to invoice.

  • add-ons or changes can be made to final invoice with approval.

possible FEES:

Rush Fee:

an additional charge applied to expedited or last-minute bookings made with less than a 48 hour notice (1 week or less notice for our overnight House Sitting service). This fee ensures priority service for urgent requests, accommodating clients who need immediate or quick turnaround times. The fee rate varies depending on whether it's during a holiday period or off-peak time, helping us allocate resources efficiently and provide top-notch care for your pet in a timely manner. 

  • Off-Peak Rush FEE for All Services (excluding OVErnights): $10

  • Off-Peak Rush FEE for Overnights: $20

  • Holiday Rush FEE for All Services (excluding OVErnights): $20

  • Holiday Rush FEE for OVErnights: $40

Holiday Surcharge:

a holiday fee is charged to accommodate the increased demand and specialized care required during holiday Seasons. This fee ensures we have extra staff on hand to provide the best possible care for your pet during these busy times and help us maintain our high standards of service and availability. 

HOLIDAY periods (2023-2025):

  • Labor day: September 1st-5th, 2023

  • Thanksgiving: November 22nd-27th, 2023

  • christmas: December 22nd-26th, 2023

  • new years: december 30th-January 2nd, 2024

  • Martin Luther King Jr. Day: January 15th, 2024

  • memorial day: may 24th-28th, 2024

  • independence day: july 4th-7th, 2024

  • labor day: august 30th-september 5th, 2024

  • thanksgiving: november 26th-29th, 2024

  • christmas: december 23rd-26th, 2024

  • new years: December 30th-January 2nd, 2025 

after hours/weekend fee:

Our drop-in visits and dog walking service schedule is Monday to Friday from 8 am to 6 pm. For service outside these hours or on weekends, an after-hours and/or weekend fee of $5 will be applied to the service. 

additional fees:

  • convenience fee: $10

    • if the sitter is unable to access your home within 15 minutes, the visit/walk may be cancelled and/or a convinience fee will be charged.

  • extensive cleanup fee: $10

    • In the event that your pet has a potty accident before or during scheduled visit, requiring additional time for cleaning going over the reserved drop-in visit time, a cleanup fee of $10 will be charged to compensate for the extended duration beyond originally scheduled visit. 

  • key pick-up or return fee: $15

    • Applies for key pick-up/delivery outside of scheduled meet & greet or reservation dates. To avoide this fee, please arrange to leave the key in a hidden location accessible to the pet sitter or you may provided a lockbox. 

Pattern.png
Certifications

Certifications

Screen Shot 2022-03-24 at 10.54.00 PM.png

The Dallas Dog Club pet sitters are officially CPR/First Aid Certified. You can be at ease to know your pet is in safe hands. We love our pets and we love your pets and want to keep them happy, and provide a healthy lifestyle, so being prepared is a way we can do that.

Screen Shot 2022-03-24 at 10.53.38 PM.png

The Dallas Dog Club is insured. No matter how careful you are, there is always the chance that something could go wrong. We hope we never have to use it, but we want to give you more peace of mind when leaving your fur baby in our care. As reassurance and gratitude, to convey how gratefully delighted we are for the opportunity to gain your trust.

Contact Us

Get In Touch With Us!

Dallas.jpeg
bottom of page