General Requirements:​

• All New Client Must Complete a daycare Temperament Evaluation

• All Pets must be up to date on vaccinations (DHLPP, Bordetella, Rabies)

• Must be on flea & tick prevention

• No female dogs in heat 

• No dogs with Flea & Ticks (will be inspected at arrival)

• Dogs over 1 years old must be spayed/neutered  (we may assess and honor on a case by case)

• All Pick-ups & Drop-offs must be communicated and scheduled 

• No Aggressive, Reactive dogs, or dogs with bite history 

• Owners must bring their pet’s food and pre-portion in ziplock baggies/packets/or containers is preferred (we can refrigerate food)

• Owners must notify us of any care updates, allergies, illnesses, physical restrictions, medication schedule

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Booking & Cancellation Policies for Boarding & Daycare:​

At The Dallas Dog Club, we have implemented a cancellation and booking policy to ensure that we can provide the highest level of care and service to all our clients. Our policy helps us manage our limited availability effectively, allowing us to accommodate as many dogs as possible without compromising on attention and quality. It also helps us plan and allocate resources efficiently, ensuring that every dog has a safe and enjoyable experience. By adhering to this policy, we can maintain a well-organized schedule, minimize disruptions, and continue to offer personalized care to each of our furry guests.

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• New clients must book at least 72 hours or longer in advance to allow ample time for an in-person meet & greet 

• Any boarding reservations booked within less than a 48 hour notice will incur a $20 rush fee to final invoice 

• Any daycare reservations booked within less than a 24 hour notice will incur a $10 rush fee to final invoice 

• Cancellations made within less than 24 hour notice will result in full charge of reservation.

• Cancellations made within a 72 hour to 48 hour notice will result in 50% charge of reservation.

• Holiday boarding/daycare cancellations made within less than a 72 hour notice will result in a full charge of service. 

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*The owner understands and agrees that during normal dog play, their dog may sustain injuries. Dog play is closely monitored by The Dallas Dog Club to minimize the risk, but scratches, punctures, torn ligaments, and other injuries may still occur despite our best supervision and TDDC will not be held responsible for costs. 

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*We can make exceptions and board dogs over 40 lbs as long as they are established dog-walking clients. We may accept up to 2–3 dogs over 40 lbs per night, and we can consider larger dogs if they are accompanied by a small sibling under 40 lbs.

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*All new boarding and daycare clients must complete a temperament evaluation before finalizing reservation dates. This ensures that daycare and boarding are a good fit for your pets and helps maintain a safe environment for all dogs. Our goal is to create an enjoyable experience for both you and your dogs.

 

 *If we determine that your pets are not suitable for daycare or boarding, we highly recommend our overnight housesitting service as an alternative. Additionally, we would be happy to refer you to other reputable pet care services that may better meet your needs.